Based on years of experience delivering English in the workplace, the Centre has developed a comprehensive guide for instructors that highlights the principles and protocols that guide and inform workforce development.
The content of this guide includes needs assessment, course development and teaching intercultural communicative competence in the workplace. It provides an overview of useful resources, example lesson plans and cultural maps for communicating effectively.
The Centre offers a wide range of training workshops that provide strategies to enhance communication skills and increase productivity in diverse workplaces.
Learn about the Centre's Workforce and Corporate Training.